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Privacy Policy

International Film Festival of Jammu & Kashmir (IFFJK)

Last Updated: 18th July 2026

The International Film Festival of Jammu & Kashmir (“IFFJK”, “Festival”, “we”, “us”, or “our”). recognizes the importance of privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, process, store, and share personal information when you access or use the official IFFJK website, registration portals, film submission systems, accreditation services, ticketing platforms, and other Festival-related digital services.

This Privacy Policy applies to current and former visitors and users of our website and services.

By using our website or submitting your personal information, you acknowledge this Privacy Policy.

1. Information We Collect

Depending on your interaction with IFFJK, we may collect the following categories of information:

Contact Information

We may collect:

  • Name

  • Email address

  • Mobile or telephone number

  • Street address

  • City

  • State or Union Territory

  • PIN/ZIP code

  • Country

Registration and Account Information

We may collect information provided during:

  • Delegate registration

  • Film submission

  • Accreditation applications

  • Media registration

  • Jury or industry registration

  • Workshop or masterclass registration

  • Ticket booking

  • Festival account creation

Payment and Billing Information

Where payments are applicable, we may collect:

  • Billing name

  • Billing address

  • Transaction information

  • Payment status

  • Payment method information

IFFJK does not directly collect or store full credit/debit card numbers, card expiry dates, or CVV details on its website.

Card and payment information is processed by authorized third-party payment service providers.

Activity and Festival Information

We may collect information relating to:

  • Tickets booked

  • Events registered for

  • Film submissions

  • Accreditation requests

  • Delegate participation

  • Surveys and feedback

  • Festival preferences

  • Information voluntarily provided through forms or communications

This information may be used to administer Festival services and improve future editions of the Festival.

Technical and Usage Information

We may automatically collect certain technical information, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Website usage information

  • Pages visited

  • Date and time of access

  • Cookies and similar technologies

This information may be used for website functionality, analytics, security, troubleshooting, and service improvement.

2. How We Use Personal Information

We may use personal information for the following purposes:

Registration and Festival Administration

To:

  • Process registrations

  • Manage film submissions

  • Review accreditation applications

  • Process ticket bookings

  • Manage Festival accounts

  • Administer Festival participation

Communications

We may use your information to:

  • Confirm registrations

  • Send booking confirmations

  • Send event updates

  • Communicate schedule changes

  • Provide Festival announcements

  • Respond to enquiries

Transactional Communications

We may send emails, SMS messages, or other communications relating to:

  • Your account

  • Registration

  • Ticket booking

  • Payment status

  • Film submission

  • Accreditation

  • Festival participation

Service Improvement

We may use information to:

  • Conduct surveys

  • Review Festival participation

  • Analyze website usage

  • Improve delegate experience

  • Improve future Festival editions

  • Enhance website functionality

Security and Fraud Prevention

We may use information to:

  • Protect our website and digital systems

  • Prevent fraud

  • Detect suspicious activity

  • Verify registrations

  • Protect Festival participants and operations

Promotional and Invitation Communications

Where permitted by applicable law, we may send information about:

  • IFFJK events

  • Related festivals

  • Workshops

  • Masterclasses

  • Cultural events

  • Festival invitations

  • Relevant Festival initiatives

Where applicable, users may opt out of promotional communications.

We may also use personal information where otherwise permitted or required by applicable law.

3. Cookies and Tracking Technologies

The IFFJK website may use cookies and similar technologies to:

  • Ensure website functionality

  • Maintain user sessions

  • Remember preferences

  • Improve user experience

  • Analyze website traffic

  • Monitor website performance

  • Enhance security

Users may manage cookie preferences through their browser settings or available website cookie controls.

Disabling certain essential cookies may affect website functionality or usability.

4. Data Sharing and Third-Party Service Providers

IFFJK may share personal information with authorized service providers where necessary to operate Festival services.

These may include:

  • Payment gateways

  • Website hosting providers

  • Email communication services

  • SMS service providers

  • Ticketing platforms

  • Registration systems

  • Analytics providers

  • Technology vendors

  • Authorized Festival partners and agencies

Personal information may also be disclosed:

  • Where required by law.

  • In response to lawful requests from Government or regulatory authorities.

  • To protect the legal rights, security, or operations of IFFJK.

  • To investigate suspected fraud or security incidents.

  • Where organizational or operational responsibilities are transferred to another authorized entity.

IFFJK does not sell personal information.

Service providers are expected to process information only for authorized purposes and in accordance with applicable contractual and legal requirements.

5. Data Security

IFFJK implements reasonable administrative, technical, and organizational safeguards designed to protect personal information against:

  • Unauthorized access

  • Misuse

  • Loss

  • Alteration

  • Unauthorized disclosure

  • Destruction

However, no internet transmission, website, or electronic storage system can be guaranteed to be completely secure.

Users are responsible for maintaining the confidentiality of their account credentials and passwords.

6. Data Retention

Personal information will be retained only for as long as reasonably necessary for:

  • Festival administration

  • Registration and ticketing

  • Film submission management

  • Accreditation

  • Legal and regulatory compliance

  • Financial and audit requirements

  • Dispute resolution

  • Security and fraud prevention

Information may be deleted, anonymized, or securely archived when it is no longer required, subject to applicable legal and administrative requirements.

7. Your Privacy Requests and Rights

Subject to applicable law, users may request to:

  • Access information relating to their personal data.

  • Correct or update inaccurate information.

  • Request deletion or erasure of eligible personal information.

  • Withdraw consent where processing is based on consent.

  • Opt out of certain promotional communications.

  • Raise a grievance regarding the processing of personal information.

Certain requests may be restricted where information must be retained for legal, regulatory, security, audit, contractual, or legitimate administrative purposes.

To submit a privacy-related request, please contact us using the details provided below.

8. Consent to Photography and Videography during the Festival

By attending, registering for, or participating in any IFFJK event, venue, or Festival-related activity, delegates, guests, and other participants acknowledge that photography, videography, live streaming, and audio-visual recording may take place, and consent to being photographed, filmed, or recorded as part of this process.

Such photographs, videos, and recordings may be used by IFFJK for:

●      Festival promotion and marketing

●      Social media and website content

●      Press, media, and publicity purposes

●      Archival and documentation records

●      Live streaming and broadcast

●      Future Festival editions and related publications

Participants who do not wish to be photographed or filmed may inform Festival staff or the organizing team at the time of the relevant activity or by contacting us using the details provided in this Privacy Policy, though IFFJK cannot guarantee exclusion from wide-angle, crowd, or venue-level shots and recordings.

9. Receiving Festival Updates via Email, SMS and WhatsApp

By providing your email address and mobile number during registration, ticket booking, accreditation, or any other Festival-related process, you consent to receiving Festival updates and communications from IFFJK through Email, SMS, and WhatsApp.

These updates may include:

●      Registration, ticketing, and accreditation confirmations

●      Schedule changes, reminders, and venue information

●      Festival announcements and important notices

●      Payment and booking status updates

●      Promotional and invitation communications relating to IFFJK and related events, where permitted by applicable law


Standard message and data rates may apply to SMS and WhatsApp communications. Users may opt out of promotional communications at any time by following the unsubscribe instructions provided in such communications or by contacting us using the details provided in this Privacy Policy; however, transactional and Festival administration communications may continue where necessary for registration, ticketing, or Festival participation.

10. Children's Privacy

Festival services intended for minors may require appropriate information, consent, authorization, or involvement from a parent or lawful guardian, where required by applicable law or Festival rules.

Parents and guardians are encouraged to review the information provided by minors when registering for Festival-related activities.

11. Third-Party Websites

The IFFJK website may contain links to third-party websites or digital platforms.

IFFJK is not responsible for the privacy practices, security, or content of external websites.

Users are encouraged to review the privacy policies of third-party services before providing personal information.

12. Changes to This Privacy Policy

IFFJK may update this Privacy Policy periodically to reflect:

  • Changes in Festival services

  • Website updates

  • Operational requirements

  • Technology changes

  • Applicable legal or regulatory requirements

The updated Privacy Policy will be published on the official website with a revised "Last Updated" date.

13. Governing Law

This Privacy Policy shall be governed by applicable laws of India.

Subject to applicable law, disputes relating to this Privacy Policy shall fall under the jurisdiction of the competent courts in Srinagar and/or Jammu, Union Territory of Jammu & Kashmir, India.

14. Contact Us

For privacy-related queries, requests, or grievances, please contact:

International Film Festival of Jammu & Kashmir (IFFJK)
Email:
iffjk.programming@gmail.com